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Myrna Villavicencio: It is a good service that they offer.

Marcelo Suárez Barcia: Participate in the XXXVII Seminar of the Ecuadorian Electric Sector carried out by CNEL EP and ECUACIER. Place with all the comforts to have carried out this Seminar successfully

Agustina Flores: I ordered a Guatita, the truth disappointed me, but the dry goat that I tried was excellent.

Rossana de pástor: no words 10/10Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Sara Isabel Sierra: Excellent hotel, very rich breakfast, several restaurant options in the same hotel. The spectacular pool!It has a very well equipped gym! Highly recommended.

Janett Mireya Castillo Mejía: Pleasant!Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Glenda Torres: It is a prestigious hotel in the City of Guayaquil, which meets the expectations of any tourist

christopher llerena: Celebrated my daughter's quince at the hilton guayaquil very great place. Also stayed there a couple nights the rooms are nice and clean.The massage service was great.The buffett service was very good.Rooms: Room was big size very clean.Food & drinks: The buffet was very good.The night activities in the lounge area was very good live music.

Robert Morales: We had a great time with my family members. Everything worked out well. Johnn and Lisbeth, at the Lunch / Colon cafe, were so great and provided good service.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Felipe Saldaña: Very good place excellent food and service.

Gustavo Sanchez: Great hotel very clean but outside my room had a musty smellRooms: 5/5|Service: 5/5|Location: 5/5 …More

Raul Navas: Saben lo que hacen …. Excelente hotelRooms: 5/5|Service: 5/5|Location: 5/5 …More

Evelyn S: Unhelpful and Inflexible: A Disappointing ExperienceI recently had a highly disappointing experience with the Holiday Inn Aeropuerto in Guayaquil, Ecuador. Despite having pre-paid for two rooms, I encountered significant problems with my trip, including flight delays and cancellations. Regrettably, the hotel displayed a complete lack of understanding and failed to provide any assistance or flexibility when it came to changing the dates of my reservation.Upon learning about the unforeseen circumstances that led to the delay and cancellation of my trip, I immediately contacted the hotel in hopes of adjusting the dates of my reservation. However, the response I received was shockingly unhelpful and rigid. The hotel staff demonstrated a complete disregard for my situation and made no effort to accommodate my request.As a customer, I expected the hotel to be empathetic and understanding, especially considering that I had already paid for two rooms. However, their unwillingness to provide any alternative solutions or even engage in a meaningful conversation left me feeling frustrated and undervalued. It is deeply disappointing when a hotel fails to prioritize customer service, particularly in situations where circumstances beyond the guest's control necessitate changes to their reservation.It is essential for hotels to recognize that flight delays and cancellations are common occurrences in the travel industry. It is unreasonable and unprofessional for the Holiday Inn Aeropuerto to ignore this reality and adhere strictly to inflexible policies that do not account for such situations. As a result, my experience at the hotel was marred by a sense of disappointment and dissatisfaction.I strongly advise potential guests to exercise caution when considering a stay at the Holiday Inn Aeropuerto in Guayaquil. Based on my experience, I cannot recommend this hotel due to their lack of empathy, unhelpful approach, and inflexibility when faced with unforeseen circumstances. There are undoubtedly better options available in the area that prioritize customer satisfaction and offer a more accommodating and compassionate experience.

Oscar Orellana: Excellent for business travelers but not so good for a recurring tourist

Eric Noir: Parfait pour une correspondanceSafety: Gardes à l entrée

Luis Ernesto: Very close to the airport, therefore it is ideal when you are passing through and must take another flight the following or in subsequent days.They should take care of the facilities a bit since their interior furniture, especially in the lobby, is somewhat deteriorated, additionally there was a leak in this space.The cost is intermediate high so I think they should have impeccable facilities that offer a pleasant atmosphere to the guests, they should take care of those details.The food was very good and the service in general too 👍🏻

Julio Ortega: Excellent service and comfortable roomsRooms: 5/5|Service: 5/5|Location: 5/5 …More

Gabriela Insuasti Solis: Very nice and cozy... excellent attentionRooms: 4/5|Service: 4/5|Location: 4/5 …More

Skgarra95: We are regular customers and we did not have a room for a short stayNoteworthy details: Estadia de horas, clientes habituales, tarjeta membresía Gold elite.Cinco compañeros de trabajo primero almorzamos muy bien, salvo que el ceviche de camarón vino sin Cilantro... Inconcebible en Ecuador.Los camareros, no muy bien instruidos.Para terminar, , pedimos permiso con todo el respeto y educacion siera posible disfrutar de la terraza de la piscina.Para tomar unos buenos cocteles, sorpresivamente recibimos como respuesta una negativa contundente y sin ninguna educación.Los cinco poseemos la tarjeta de fidelidad Gold nada..Nos pareció muy mal además, estando el recinto vacío.Nos dijo sin habitación no es posible.Cada mes habitamos entre cinco y ocho personas de uno a dos días.Desde hace cinco o seis años.Fatal, tan mal que quizás no vuelva.Un saludoSr. Rodríguez

Ludomir B: I appreciate the transportation from the airport. My flight was delayed over 2 hours in the middle of the night but they waited for us.Walkability: Very close to airport. We used this hotel as a transit point to our trip to Galapagos.

Maritza Vergara: Excellent attention

Sheyla Cedeño: The best option at the airport. The best buffet breakfast, not to mention the quality of service

Eduardo Garrido Gonzalez: Excellent place to stay and excellent service from your team 👌

Edgar Aráuz: Food & drinks: Muy buena calidadService: 5/5|Location: 5/5Hotel highlights Luxury …More

Esteban Ortiz Prado: I was a couple of times in this Hotel, you eat very close to the airport, if your idea is to go and work and return to Guayaquil for a meeting, it is very close and convenient, however, the activities to be carried out on foot outside the Hotel They are not so abundant, therefore you should take a taxi or some other means of transport, but this does not diminish the rating of the Hotel.